Opsergo

Operations partner, paid out of the savings

Growing fast. Held back by what's underneath it.

We start by finding money you're already losing, then fix what's actually causing it.

Built for whoever actually carries the operational weight, founder, MD, or the person running their corner of something much bigger. Not always because the business has grown. Sometimes because nobody's had time to build the systems underneath it properly.

Always firefighting Hiring made it worse Can't switch off

You didn’t take this on
to feel stuck in it.

Most people carrying serious operational weight hit a point where it stops feeling like progress. Not because it’s failing. Because it’s consuming everything. Sound familiar?

/ What it usually looks like

  • Processes you outgrew six months ago
  • Systems that don’t talk to each other (and never will, left alone)
  • A team working hard. Just not always on the same thing.
  • No real clarity on what to fix first

/ What we do

One way in.
Then we go further.

Shared Savings is where every relationship with Opsergo starts. You only pay a share of what we find, and nothing if we find nothing.

  1. 01

    Find it

    Send us your supplier spend. Within 3 business days you see exactly where the money's leaking and what it costs you a year.

    What changes for you

    You stop funding waste you can't see.

  2. 02

    Fix it

    We sort it out with your suppliers and agree the new terms. Once they're signed off, they're yours to run.

    What changes for you

    Fewer suppliers, less admin.

  3. 03

    Keep it

    We check in every quarter to make sure the money is actually landing. Then the Momentum Loop runs it again in another part of the business.

    What changes for you

    Systems stop needing you in the middle.

/ Results

What it looks like in practice.

Juliff Homes

Property developer

Context

The MD brought us in for a quick-win audit, expecting a list of recommendations.

What we did

Ran the audit and went straight to the savings.

  • £50k

    Savings identified in week one

  • 6%

    Margin improvement delivered

  • £1m

    New site investment secured

“It more than paid for itself before we’d even started the real work.”

Lee Juliff, Managing Director

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LK Hair Salons

Salon group

Context

Growing fast, but nobody really knew who owned what.

What we did

Built a clear org chart, defined roles and responsibilities, and brought in a booking system that works.

  • 37%

    Increase in client turn-up rate

  • 5

    Diaries running independently

  • 0

    Manual reminder calls needed

“We finally feel like a business that can scale.”

Karen Grove, Managing Director

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TIV Logistics

Logistics

Context

The directors knew things weren’t running as well as they should. They couldn’t agree where to start.

What we did

Came in as fractional Operations Director. Started with strategy, moved into execution, and still work with them today.

  • £39k

    Recoverable profit found

  • 57

    People mapped into a clear structure

  • 2 weeks

    To a full picture of the business

“Neil came in as fractional Operations Director, cut through it, and got the whole leadership team aligned.”

Neil Commerford, CFO

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/ Behind the work

More than one pair of hands.

We write our own programmes, including AI tools, and build them with someone on your team so you can run them without us. For bigger builds we bring in an established engineering partner and manage it for you. You deal with one team from first call to handover.

More on what we do
  • Built by us

    Dashboards, integrations and AI-powered tools, written by our own team alongside someone inside your business.

  • Bigger builds

    For larger systems and custom rebuilds, we bring in an established engineering partner and manage the work.

  • Freight and supply chain

    Freight brokerage, importer of record, and emissions reporting to the GLEC framework and GHG Protocol.

/ FAQ

Straight answers.

Do you just hand over a report, or do you fix it?

We find the savings and sort them out with your suppliers. Once the new terms are signed off, you run them, and we check in every quarter to make sure the money is landing.

Why would you work for free first?

The analysis takes us a few hours once we have your spend. If it finds money, we share it. If it doesn’t, we’ve lost an afternoon and you’ve lost nothing.

What if you find nothing?

Then you pay us nothing, and you’ll know your suppliers are in good shape.

Why call direct

No account manager. No handoff.

Opsergo exists because good businesses keep tripping over problems that aren’t actually that hard to fix. We say it plainly, then help put it right.

/ Let’s talk

Got a bit of time?
Tell us what’s going on.

We’ll tell you what we think. If you don’t need us, we’ll say so.

  • Free, and no data needed.
  • You talk to the people who do the work.

Notes from the front line

Occasional, practical notes on running a business that doesn't need you to hold it together.